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Contact Details:

Address:
8 Parramatta Square, Level 49, 10 Darcy Street, Parramatta, NSW, 2150

Phone:
02 9538 7546

Email:
info@hexacare.com.au

Website:
www.hexacare.com.au

Frequently Asked
Questions

We’ve compiled answers to the most common inquiries to help you get the most out of our platform. If you need further assistance, feel free to contact our support team.

Hexa Care combines clinical professionalism with genuine human care. Our nurse-led model ensures every care decision is safe, personalised, and aligned with each person’s goals and wellbeing.

We focus on all six elements of holistic care — Connection, Independence, Wellbeing, Comfort, Mobility, and Relief — working together to support the whole person, not just specific needs. Our approach is built on dignity, empowerment, and trust, ensuring every individual feels safe, respected, and supported.

Our services support people living with disability, older adults, and individuals who need assistance to live safely and confidently at home or in the community.

We also provide support for families and carers who need guidance, respite, or professional assistance caring for their loved ones.

Yes. Hexa Care provides NDIS-aligned, participant-centred support designed around individual goals, plans, and needs.

Our nurse-led team ensures services are evidence-informed, professionally guided, and tailored to support independence, wellbeing, and long-term outcomes.

Starting with Hexa Care is simple and supportive.

We begin with a friendly, no-pressure conversation to understand your needs, goals, and concerns. This is followed by a professional assessment, personalised care planning, and matching you with the right support.

Once care begins, we continue with ongoing reviews to ensure your support adapts as your needs change.

Yes. Our team includes experienced nurses and trained support professionals who are carefully selected for both their clinical capability and compassionate approach.

We prioritise professionalism, ongoing training, and clinical oversight to ensure care is delivered safely, respectfully, and to the highest standards.

Yes. We understand that caring for a loved one can be meaningful but also demanding.

We provide respite and short-term support, guidance, and professional assistance to help families and carers rest, recharge, and feel confident their loved one is receiving safe, compassionate care.

Make an Impact.
Build a Career with Purpose.

At Hexa Care, our people are at the core of everything we do. We value professionalism, compassion, and a commitment to excellence. If you’re a nurse, support worker, or care professional who believes in holistic, human-centred care, we’d love to welcome you to the Hexa family.